Your satisfaction is important to us, and we strive to provide a hassle-free return and refund process. Please take note of the following guidelines:

RETURN WINDOW

Your order comes with a two (2) day return window from the date of delivery. Unfortunately, we cannot process refunds or exchange requests beyond this period.

ELIGIBILITY FOR RETURN

• Returns are not accepted for masks, innerwear, and accessories.

• Upon receipt in the original box, the item(s) must be in their original, unused condition within 48 hours.

• Any tampering with the tags or the garment will result in the quality check rejecting the return request.

• Damaged or defective products must be returned within two (2) days of delivery.

• Original barcodes, tags, labels, and packaging should still be on product and brand packaging. If the returned or refunded request is missing or tampered with, Quality Check will reject it.

• Returns are allowed for one or more items from the same order.

RETURN PACKAGE REQUIREMENTS

Ensure that the return shipment includes all original accessories, and price tags. A valid receipt or proof of purchase is required to complete a return. Please note that the shipping cost is non-refundable, and return shipping costs will be deducted from your refund.

REFUNDS PROCESS

Upon receiving and inspecting your returned item, we will send you a confirmation email. If your refund request is approved or rejected, we will promptly inform you. Refunds will be processed once the product passes the quality inspection.

Please allow 5-7 days for the refunded amount to reflect in your account.

For any further inquiries or assistance, feel free to contact our customer support team.